Programs/Services and Community Engagement Module

Establishing a Solid Foundation in Program/Service and Community Engagement

Respond to each statement with “Yes “, “No” or “Somewhat”.

1. We have program plans that guide our programs and services.

Yes
No
Somewhat

2. We have evaluation plans that guide our programs and services.

Yes
No
Somewhat

3. We have established processes for engaging PHAs, clients and communities in the development and evaluation of our programs and services.

Yes
No
Somewhat

Reflection and Discussion

Answer the questions below to support you to think about establishing a solid foundation in Programs/Services and Community Engagement.

4. For the statements you answered “yes” to above, have you been able to implement and/or effectively use them?

5. For the statements you answered “yes” or “somewhat” to above, do they need to be strengthened or their quality improved? If yes, how?

6. For the statements you answered “no” to above, what are the top 1 or 2 reasons those things are not in place?

in you of

7. What is your priority to improve from the statements above and why?

8. If you could get help from the OODP, such as a resource or consult, for any of the items you want to strengthen, which ones would they be?

	1 - Poor	2 - Fair	3 - Not Sure	4 - Good	5 - Excellent
a. Our staff keep abreast of the emerging issues and needs of people at risk of and living with HIV/AIDS in the community to inform our programs/services.	1 - Poora. Our staff keep abreast of the emerging issues and needs of people at risk of and living with HIV/AIDS in the community to inform our programs/services. 1 - Poor	2 - Faira. Our staff keep abreast of the emerging issues and needs of people at risk of and living with HIV/AIDS in the community to inform our programs/services. 2 - Fair	3 - Not Surea. Our staff keep abreast of the emerging issues and needs of people at risk of and living with HIV/AIDS in the community to inform our programs/services. 3 - Not Sure	4 - Gooda. Our staff keep abreast of the emerging issues and needs of people at risk of and living with HIV/AIDS in the community to inform our programs/services. 4 - Good	5 - Excellenta. Our staff keep abreast of the emerging issues and needs of people at risk of and living with HIV/AIDS in the community to inform our programs/services. 5 - Excellent
b. Our programs/ services are aligned with our mission and goals.	1 - Poorb. Our programs/ services are aligned with our mission and goals. 1 - Poor	2 - Fairb. Our programs/ services are aligned with our mission and goals. 2 - Fair	3 - Not Sureb. Our programs/ services are aligned with our mission and goals. 3 - Not Sure	4 - Goodb. Our programs/ services are aligned with our mission and goals. 4 - Good	5 - Excellentb. Our programs/ services are aligned with our mission and goals. 5 - Excellent
c. Programs/services are planned to be accessible and culturally safe for diverse communities.	1 - Poorc. Programs/services are planned to be accessible and culturally safe for diverse communities. 1 - Poor	2 - Fairc. Programs/services are planned to be accessible and culturally safe for diverse communities. 2 - Fair	3 - Not Surec. Programs/services are planned to be accessible and culturally safe for diverse communities. 3 - Not Sure	4 - Goodc. Programs/services are planned to be accessible and culturally safe for diverse communities. 4 - Good	5 - Excellentc. Programs/services are planned to be accessible and culturally safe for diverse communities. 5 - Excellent
d. Programs/services are informed by evaluative data and the context of HIV/AIDS in Ontario.	1 - Poord. Programs/services are informed by evaluative data and the context of HIV/AIDS in Ontario. 1 - Poor	2 - Faird. Programs/services are informed by evaluative data and the context of HIV/AIDS in Ontario. 2 - Fair	3 - Not Sured. Programs/services are informed by evaluative data and the context of HIV/AIDS in Ontario. 3 - Not Sure	4 - Goodd. Programs/services are informed by evaluative data and the context of HIV/AIDS in Ontario. 4 - Good	5 - Excellentd. Programs/services are informed by evaluative data and the context of HIV/AIDS in Ontario. 5 - Excellent
e. We have a process for generating ideas to create new and innovative programs balanced with thoughtful discussion about our capacity.	1 - Poore. We have a process for generating ideas to create new and innovative programs balanced with thoughtful discussion about our capacity. 1 - Poor	2 - Faire. We have a process for generating ideas to create new and innovative programs balanced with thoughtful discussion about our capacity. 2 - Fair	3 - Not Suree. We have a process for generating ideas to create new and innovative programs balanced with thoughtful discussion about our capacity. 3 - Not Sure	4 - Goode. We have a process for generating ideas to create new and innovative programs balanced with thoughtful discussion about our capacity. 4 - Good	5 - Excellente. We have a process for generating ideas to create new and innovative programs balanced with thoughtful discussion about our capacity. 5 - Excellent

	1 - Poor	2 - Fair	3 - Not Sure	4 - Good	5 - Excellent
a. We are seen as responsive to our community.	1 - Poora. We are seen as responsive to our community. 1 - Poor	2 - Faira. We are seen as responsive to our community. 2 - Fair	3 - Not Surea. We are seen as responsive to our community. 3 - Not Sure	4 - Gooda. We are seen as responsive to our community. 4 - Good	5 - Excellenta. We are seen as responsive to our community. 5 - Excellent
b. We have numerous connections to community members and opinion leaders with whom we regularly communicate about evolving community needs.	1 - Poorb. We have numerous connections to community members and opinion leaders with whom we regularly communicate about evolving community needs. 1 - Poor	2 - Fairb. We have numerous connections to community members and opinion leaders with whom we regularly communicate about evolving community needs. 2 - Fair	3 - Not Sureb. We have numerous connections to community members and opinion leaders with whom we regularly communicate about evolving community needs. 3 - Not Sure	4 - Goodb. We have numerous connections to community members and opinion leaders with whom we regularly communicate about evolving community needs. 4 - Good	5 - Excellentb. We have numerous connections to community members and opinion leaders with whom we regularly communicate about evolving community needs. 5 - Excellent
c. We engage in advocacy and social justice work in and/or with the community when meaningful opportunities arise, including supporting clients to participate in community actions.	1 - Poorc. We engage in advocacy and social justice work in and/or with the community when meaningful opportunities arise, including supporting clients to participate in community actions. 1 - Poor	2 - Fairc. We engage in advocacy and social justice work in and/or with the community when meaningful opportunities arise, including supporting clients to participate in community actions. 2 - Fair	3 - Not Surec. We engage in advocacy and social justice work in and/or with the community when meaningful opportunities arise, including supporting clients to participate in community actions. 3 - Not Sure	4 - Goodc. We engage in advocacy and social justice work in and/or with the community when meaningful opportunities arise, including supporting clients to participate in community actions. 4 - Good	5 - Excellentc. We engage in advocacy and social justice work in and/or with the community when meaningful opportunities arise, including supporting clients to participate in community actions. 5 - Excellent

	1 - Poor	2 - Fair	3 - Not Sure	4 - Good	5 - Excellent
a. We know the other service providers in the sector and community, especially those whose mission intersects with ours.	1 - Poora. We know the other service providers in the sector and community, especially those whose mission intersects with ours. 1 - Poor	2 - Faira. We know the other service providers in the sector and community, especially those whose mission intersects with ours. 2 - Fair	3 - Not Surea. We know the other service providers in the sector and community, especially those whose mission intersects with ours. 3 - Not Sure	4 - Gooda. We know the other service providers in the sector and community, especially those whose mission intersects with ours. 4 - Good	5 - Excellenta. We know the other service providers in the sector and community, especially those whose mission intersects with ours. 5 - Excellent
b. We establish and maintain relationships with a variety of stakeholders to improve programs, services and systems for clients.	1 - Poorb. We establish and maintain relationships with a variety of stakeholders to improve programs, services and systems for clients. 1 - Poor	2 - Fairb. We establish and maintain relationships with a variety of stakeholders to improve programs, services and systems for clients. 2 - Fair	3 - Not Sureb. We establish and maintain relationships with a variety of stakeholders to improve programs, services and systems for clients. 3 - Not Sure	4 - Goodb. We establish and maintain relationships with a variety of stakeholders to improve programs, services and systems for clients. 4 - Good	5 - Excellentb. We establish and maintain relationships with a variety of stakeholders to improve programs, services and systems for clients. 5 - Excellent
c. We develop formal and documented partnerships and/or work collaboratively with various stakeholders to establish, strengthen and increase programs and services.	1 - Poorc. We develop formal and documented partnerships and/or work collaboratively with various stakeholders to establish, strengthen and increase programs and services. 1 - Poor	2 - Fairc. We develop formal and documented partnerships and/or work collaboratively with various stakeholders to establish, strengthen and increase programs and services. 2 - Fair	3 - Not Surec. We develop formal and documented partnerships and/or work collaboratively with various stakeholders to establish, strengthen and increase programs and services. 3 - Not Sure	4 - Goodc. We develop formal and documented partnerships and/or work collaboratively with various stakeholders to establish, strengthen and increase programs and services. 4 - Good	5 - Excellentc. We develop formal and documented partnerships and/or work collaboratively with various stakeholders to establish, strengthen and increase programs and services. 5 - Excellent